The document below covers our general privacy statement for the use of our website www.godminster.com.
Website Privacy Statement
We understand that privacy and security is important to you, and we want you to be assured that it is something we take very seriously. We have set out the guidelines below to help demonstrate the information we collect from you, and why we need it. We will not collect information we do not need. Please have a read through, and check back from time to time as we will review it and we might need to make updates from time to time.
How We Use Your Data
The www.godminster.com website is owned and operated by Godminster Vintage. In common with all online stores, Godminster collects some personal information from you when you buy on our website. We use this information to process your order and to keep you informed with the progress of it, and to otherwise support our relationship with you and personalise the service we offer you.
We will keep a record of previous orders, and we will keep any email correspondence you have with us, so we can monitor the user experience and take action to improve it where appropriate, which will include activities such as analysis of customers’ shopping habits and website journey, and preferences regarding product or style. We may use it for research or technical administration of the godminster.com website.
Unless there is something we need to tell you about an order, we will not contact you unless you have expressly given us permission to contact you with our marketing messages, which will cover news, competitions and special offers. Of course, if you change your mind, you can unsubscribe from receiving messages from us at any time by clicking here.
The personal information we collect amounts to:-
- Your name and address, and a delivery address (if this is different) to allow us to prepare and deliver your order as you have requested
- Your email address, which allows us to send you an order confirmation. Of course, if you change your mind, you can unsubscribe from receiving messages from us at any time by clicking here
- Your mobile telephone number, in case we need to contact you about your order, and so our courier can update you on the status of your delivery
- Your credit card details although we don’t ever receive this information ourselves. These details go directly onto the servers of PayPal or Sagepay (for Mastercard and Visa etc) when you enter them during the checkout process. No credit card or other payment information is ever stored on any of our servers and we are audited on this every year by an external agency to make sure we continue to maintain our high standards of security
Our website uses secure server software which will protect your information at all times. Once captured your personal information (excluding payment card information) is held on our own internal servers where it is regarded as strictly confidential. Customer account information is restricted to those who need to access it for the performance of their job and their access is subject to login and password controls.
Some of your personal data has to be passed to other companies for the purposes of taking payment of your order (e.g. PayPal or credit card processing companies) and delivering it to you (e.g. couriers) but they only receive the information necessary to complete their function. For example, your postal address and email & mobile would be passed to DPD, our courier, who will deliver your order on our behalf. If you’ve asked to be on our mailing list, your email address is used by Mailchimp for sending you our newsletter unless you ask us not to email you any more.
We only use reputable companies to work with, and when we do share information as outlined above, it is in accordance with the Data Protection Act 1998 and other applicable laws, including the new European General Data Protection Regulations 2018.
The internet is a global network and data may travel internationally and by visiting or shopping at godminster.com you agree and authorise us to process data in this way. Our website may contain links to other websites, though once you leave our site, please be aware that we do not have control over external sites and so we cannot be responsible for the protection and privacy of any information you provide to them.
We will not pass your information on to any other third parties unless we have your express permission to do so.
NB If we are asked for information by the police or a government authority involved in the investigation of illegal activities, we might be obliged to provide information regarding your activity on our website.
Godminster is registered (Reg No: ZA163846) with the Information Commissioners Office.
We will take every step we can to ensure that the information you give us is kept safe although by using our website you acknowledge that the internet is not a 100% secure medium and therefore we cannot guarantee that information you send us, or that we send you, over the internet will be completely secure and as such we are not responsible for any damages to you or others as a result of information losing confidentiality in transmission. The information we store is kept on a secure server and we take every precaution to ensure that is protected. We only grant access to personally identifiable information to the employees or sub-contractors who require that information to perform a specific task, such as labelling a parcel for delivery.
You may contact Godminster at any time if you have any questions, or to see the personal information you have given us and make a correction if required on 01749 813733 or by email at firstname.lastname@example.org.
A cookie is a small text file that is automatically downloaded and stored on your device by some websites you visit. The browser you use accesses the cookie when you visit the website that generated it originally, with the goal of giving you a better, personalised shopping experience and helping you navigate more easily; it will allow you to do things like log-in automatically and can remember your preferences.
You can disable cookies in your browser, through the individual Help function. By continuing to use godminster.com with cookies enabled, you consent to Godminster using cookies as outlined below to deliver you the best shopping experience we can. Godminster.com may not work properly if cookies are blocked.
|Performance||Google Analytics||These cookies are used to understand and research how visitors use our website. The data is anonymised, unless you are logged in, which means we cannot identify you as an individual. It is collected by Google Analytics for us and is never used share with third parties.|
Other Privacy Statements