If you’re missing a parcel that should have arrived with you in December 2022, please let us know below. We’ll get back to you as soon as possible but please note that we may not be able to reply until our staff are back in the office in January 2023.

Please accept our heartfelt apologies for the courier network disruption during the Christmas period and thank you in advance for your patience and understanding.

  • The name of the person who placed the order
  • If you placed your order via our website, this will be in the subject line of the confirmation email.
  • Please include any communication you've had with DPD is applicable
  • We'll try to do your preferred resolution wherever possible
  • This field is for validation purposes and should be left unchanged.