Cancellations and Returns

We are confident that you will be completely happy with your order, but we understand that occasionally you might need to amend or cancel it.  Any order may be varied or cancelled by contacting us within a reasonable timeframe, and only prior to dispatch.

Returns are only accepted for goods deemed to be in an unsatisfactory condition upon receipt, or for goods mistakenly dispatched, as cheese is a perishable item. Please contact us immediately upon receipt of any goods in unsatisfactory condition, or incorrectly dispatched. Depending on the condition, we may offer a refund or exchange for the full-value of the goods and any proven delivery costs incurred if you return the goods.

Please email, use our contact page or call 01749 813733 if you would like to discuss any returned items.